DHL Express is seeking a Debrief Coordinator for a 12-month contract position located in Halifax/Dartmouth, Nova Scotia. As a Debrief Coordinator, you will play a crucial role in ensuring operational efficiency by managing scanner and vehicle technology, conducting driver debriefs, and maintaining compliance across various systems and processes.
Key Responsibilities Driver Debrief & Compliance
Conduct debriefs for all drivers in person at the time of arrival into facility, including mobile debriefs when applicable
Audit drivers to ensure all shipments are accounted for and report and address any discrepancies
Verify debrief tool checkpoints, including deliveries and pickups, and address non-compliance issues with drivers
Ensure shipments are appropriately labelled (e.g., SI stickers, undeliverable stickers)
Reconcile On-Road Undeliverable (ORU) and update ECIS and AQCC records
Review debrief data against GPS/Geotab tracking data to identify and investigate any unscheduled stops
Count and reconcile all undelivered and export shipments physically by capturing the proper checkpoints
Invoice & Reporting
Review and verify invoices through OPMS/Debrief tools, ensuring timely and accurate submissions
Ensure all invoice columns are properly filled and resolve discrepancies promptly
File Collection Reports and distribute Exceptional and Debrief Reports via email
Scanner & Technology Management
Distribute and track scanners and keys, ensuring proper charging, troubleshooting, and repairs




Address and resolve scanner-related issues and manage scanner returns and maintenance
Troubleshoot and resolve GCA-related issues on driver scanners, collaborating with IT and PUD supervisors when necessary
Ensure drivers are correctly logged into Geotab for tracking
Fleet & Vehicle Coordination
Collect vehicle and manage keys upon return
Work alongside the fleet champion to maximize vehicle availability and active service
Follow up on vehicle-related issues including scheduling maintenance and repairs
Maintain an inventory of vehicle equipment
Report all driver incidents, accidents, and any vehicle damages to appropriate management
Workspace Organization & Maintenance
Keep the workspace clean, organized, and effective
Ensure that all equipment and supplies are properly stored and accessible
Schedule Monday to Friday, 10:30 AM – 7:00 PM. Flexible to work different shifts due to rotations or vacation coverage.
Requirements Minimum Grade 12 diploma or equivalent
Excellent written and verbal communication skills
Excellent organizational skills including ability to prioritize workload
Demonstrated exceptional customer service experience
Prior experience in the transport industry preferable
Proven ability to work under pressure in a fast-paced, time-sensitive environment
Demonstrated attention to detail and ability to analyze data for inconsistencies
Computer literacy including proficiency in MS Word, Excel, and Outlook

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📌 Debrief Coordinator - 12 Month Contract (Nova Scotia)
🏢 DHL Express
📍 Nova Scotia