DHL Express is looking for a Debrief Coordinator at its facility in Richmond, British Columbia . This role is essential to ensuring operational efficiency by managing scanner and vehicle technology, conducting driver debriefs, and maintaining compliance across various systems and processes.

Key Responsibilities
Driver Debrief & Compliance

Conduct debriefs for all drivers in person at the time of arrival into facility, including mobile debriefs when applicable

Audit drivers to ensure all shipments are accounted for and report and address any discrepancies

Verify debrief tool checkpoints, including deliveries and pickups, and address non-compliance issues with drivers

Ensure shipments are appropriately labelled (e.g., SI stickers, undeliverable stickers)

Reconcile On-Road Undeliverable (ORU) and update ECIS and AQCC records

Review debrief data against GPS/Geotab tracking data to identify and investigate any unscheduled stops

Count and reconcile all undelivered and export shipments physically by capturing proper checkpoints

Invoice & Reporting

Review and verify invoices through OPMS/Debrief tools, ensuring timely and accurate submissions

Ensure all invoice columns are properly filled and resolve discrepancies promptly

File YVR/YSR/YVC Collection Reports and distribute Exceptional and Debrief Reports via email

Scanner & Technology Management

Distribute and track scanners and keys, ensuring proper charging, troubleshooting, and repairs





Address and resolve scanner-related issues such as storage capacity, screen damage, and font size adjustments

Troubleshoot and resolve GCA-related issues on driver scanners, collaborating with IT and PUD supervisors

Ensure drivers are correctly logged into Geotab for tracking

Fleet & Vehicle Coordination

Collect vehicle and manage keys upon return

Work alongside the fleet champion to maximize vehicle availability and active service

Follow up on vehicle-related issues including scheduling maintenance and repairs

Maintain an inventory of vehicle equipment (load bars, straps, dollies)

Report all driver incidents, accidents, and vehicle damages to appropriate management

Workspace Organization & Maintenance

Keep the workspace clean, organized, and efficient

Ensure all equipment and supplies are properly stored and accessible

Requirements

Minimum Grade 12 education or equivalent

Excellent written and verbal communication skills

Solid organizational skills with ability to prioritize workload

Computer literacy including proficiency in MS Word, Excel, and Outlook

Ability to analyze data for inconsistencies

Prior experience in the transport industry preferred

Proven ability to work under pressure in a fast‑paced, time‑sensitive environment

Demonstrated attention to detail

Schedule: Monday to Friday – AM or PM shifts. Flexible to work different shifts due to rotations or vacation coverage.

#J-18808-Ljbffr

📌 Debrief Coordinator (British Columbia)
🏢 DHL Express
📍 British Columbia