At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on‑time performance of routes, and counseling drivers and monitors on the front line.

Advantages

Tremendous Career Advancement Opportunities due to a strong presence across North America

Positive and rewarding work environment

Dispatcher Responsibilities

Oversees all routes and scheduling of buses

Counsels and coaches drivers and monitors

Handles heavy phone and radio traffic

Takes all scheduling and driver complaints, reports to Operations Supervisor/Contract Manager

Serves as primary communication liaison with major contracted customer

May handle charter reservations, billing, or driver payroll

Provides solutions to drop‑off and pick‑up problems

Handles back‑up driver duties or performs miscellaneous clerical duties as needed





Completes assignment of special projects

Assists with supervision of day‑to‑day operations

Dispatcher Experience and Skills Required

3-5 years experience

High school diploma or equivalent

Basic knowledge of radio dispatch equipment

Excellent communication and customer service skills

Ability to deliver under time constraints and deadlines

Previous terminal operations, dispatch, or driver experience

Computer literate

Subject to background check

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

#J-18808-Ljbffr

📌 Dispatcher (Nova Scotia)
🏢 First Student
📍 Nova Scotia