Elevate your career as a Real Time Analyst at TP, located in Midtown Toronto, Ontario, where performance management and client interaction take center stage in a 100% on-site role. Optimize real-time operations with your analytical expertise.
In this full time position, you will play a crucial role in monitoring and managing intraday performance, requiring a high school diploma and strong analytical skills. Collaborate with various teams to address service escalations, ensuring service excellence. Proficient use of MS Office applications is necessary for report generation and communication.
Key Responsibilities:
• Serve as first contact for service escalations
• Monitor real-time adherence to schedules and processes
• Ensure optimal analyst availability on phones
• Produce hourly and productivity reports for review
• Conduct client interactions effectively and professionally
Requirements:
• High School Diploma required for this role
• Strong MS Office skills, particularly in Excel
• Exceptional analytical and evaluating capabilities
• Self-starter with minimal supervision needed
• Strong oral and written communication skills
Apply your analytical talents and interpersonal skills as a Real Time Analyst at TP in Toronto.
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📌 On-site Real Time Analyst with TP (Ontario)
🏢 Tp
📍 Ontario