Family 1st Medical is a trusted healthcare provider specializing in respiratory care and medical equipment services. With a solid commitment to improving the lives of our patients, we provide high-quality CPAP and home oxygen solutions, along with a wide range of home care and mobility equipment.

Overview
We are currently seeking a detail-oriented and customer-focused CPAP Administrator to join our team. This role plays a key part in supporting our sleep therapy program by ensuring all documentation is prepared for appointments and assisting clients throughout their CPAP journey.

Key Responsibilities
Prepare and organize all documentation and paperwork required for patient appointments
Communicate with patients, physicians, and insurers regarding sleep studies, medical documentation, Insurance requirements and approvals
Schedule appointments and manage patient bookings
Assign and track rental CPAP equipment
Assist clients with the purchase of CPAP machines, masks, and supplies




Provide education and guidance on proper CPAP use and care
Respond to general CPAP-related inquiries in a professional and timely manner
Support overall clinic operations and assist with additional duties as assigned by the Branch Coordinator or management team

Qualifications & Skills
Strong organizational skills and attention to detail
Excellent communication and customer service abilities
Comfortable working with medical documentation and insurance processes
Ability to manage multiple tasks in a quick-paced setting
Proficiency with computers and scheduling systems
Previous experience in healthcare, administration, or medical equipment is an asset (but not required)

Pay: From $38,000.00 per year

Benefits:
Dental care
Extended health care
Paid time off
RRSP match

Work Location: In person

📌 Cpap Administrator New Minas
🏢 Family 1st Medical
📍 New Minas