4 days ago Requisition ID: 1430

Salary Range: $40,000.00 To $48,000.00 Annually

CanCap Group Inc. (“CanCap”) is part of privately-owned Canadian national financial services company with multiple verticals across automotive, consumer, and merchant lending portfolios. We manage the entire lifecycle of the finance receivable from credit adjudication through to contract administration, customer service, default management and post charge-off recoveries. CanCap works with Automobile Dealer Partners to help clients finance the purchase of new and used vehicles.

When it comes to our customers, partners, and each other, we are always motivated to do the right thing. We are looking to find the best people and deploy the most effective methods to empower us to meet our goals and look to the future for growth.

What your day could look like:
Reporting to the Income and Funding Manager, an Income Analyst plays an essential role in mitigating risk by verifying and validating consumer information specific to their affordability to repay this loan. These duties include:

Income Queues: Review and assess submitted income verification documentation for authenticity and capacity to service requested loan

Income Inbox – monitor for received documents, rush requests and real-time inquiries

Phone Calls – handle inbound calls from Dealers and Employers,



as well as make outbound calls to applicant employers

Communicate with dealer partners clearly through digital notes, emails, and other communication methods

Review and address inter-departmental referrals

Insolvency Trustee Calls Creditor Package Reviews

Index faxes and digital documents

What you bring:

One to three years income verification is an asset

Investigative nature and a predisposition toward skeptical analysis

Solid attention to detail

Familiar and comfortable with basic arithmetic

Ability to juggle competing priorities with a sense of urgency

Outstanding ability build rapport over the telephone

A commitment to exceptional customer service

Motivation and drive towards continuous learning and growth within your role and the company

Dependability and self-motivation

Positive, conscientious, and clear communication style

Diversity and Inclusion
AutoCapital Canada is an equal opportunity employers and value diversity. We are committed to building and evolving a team reflecting a variety of backgrounds, perspectives, and skills.

Thank you to all interested applicants. Only candidates who possess the experience, skills, and qualifications outlined above will be contacted for next steps in the hiring process.

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📌 Income Analyst (Ontario)
🏢 CanCap Management
📍 Ontario