Service Administrator
Location: Coquitlam or Langley, BC.

Leavitt Machinery is looking for a driven Service Administrator to support the effective management of data for the Service department's ERP system. The role involves collaboration with various Service teams and internal stakeholders to ensure all service-related information is accurate and consistent.

Responsibilities

Enter and maintain service-related data within the ERP system.

Create and manage service agreements with recurring billing.

Manage service contracts submitted through the CRM system.

Update, modify, and remove service schedules and customer contracts as required.

Maintain customer labour rates, service labour rates, and technician labour costs.

Set up pricing and plans for Preventive Maintenance (PM) programs.

Maintain and update internal maintenance schedules according to business unit requirements.

Administer the Service Aftermarket Commission program.

Collaborate with Service, Sales, Parts, and Accounting teams to ensure the accuracy and integrity of service information.

Provide administrative support to the Service department and assist with additional duties such as setting up customer equipment daily.

Required Skills & Qualifications
The ideal candidate will possess the following skills, knowledge, and competencies:

Previous administrative experience in a service, equipment, or industrial environment is preferred.

Experience in the material handling, heavy equipment, construction, or related industry is considered an asset.

Post‑secondary education in Business Administration, Operations, or a related discipline is considered an asset.





Strong working knowledge of Microsoft Office applications, including Outlook, Excel, and Word.

Experience working with ERP software and CRM systems is considered an asset.

Exceptional attention to detail.

Excellent organizational skills with the ability to manage multiple priorities and meet deadlines.

Strong analytical, problem‑solving, and communication skills.

Ability to work effectively independently while collaborating within a team environment.

Benefits
Leavitt Machinery Canada is proud to offer competitive compensation and versatile benefits coverage for all eligible employees, including an employer matching RRSP plan:

Company‑paid medical health care plan for you and your dependents

Dental plan, vision plan, and prescription drug coverage

Annual health care spending account

Life insurance, short‑term disability, and travel insurance

Sick leave plan – 100% employer paid

Employee assistance programs

RRSP matching

Company phone and laptop

Compensation
Base pay range: $47,600 to $50,000 per year, depending on experience.

This is an onsite role based in Coquitlam or Langley, BC.

Leavitt Machinery would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal‑opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.

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📌 Service Administrator (British Columbia)
🏢 Leavitt Machinery
📍 British Columbia