National Wireless is seeking a driven and personable Bilingual Inside Sales & Customer Support Representative to join our growing Corporate Account Support Team at our East Oakville Head Office.

In this role, you will serve as the primary point of contact for medium and enterprise business clients across Canada, delivering exceptional support and helping them navigate the right Telecom and Technology Solutions for their unique needs.

This is an on‑site, full‑time position. Candidates must be fully fluent in both English and French (written and verbal) and must be legally eligible for full‑time employment in Canada.

If you thrive on building relationships, solving problems, and staying current on the latest technology — we want to hear from you.

What You’ll Do

Build and nurture strong relationships with business clients to understand their needs and recommend the right products and services

Execute outbound sales campaigns and proactively engage existing clients

Identify cross‑sell and upsell opportunities that solve real business challenges and improve client operations

Process orders accurately and manage our online ordering platform

Provide responsive support for online ordering, website, and billing inquiries

Collaborate with the Sales Team to meet targets and support strategic campaigns

Maintain accurate inventory records and keep customer databases up to date

Contribute to the smooth day‑to‑day operation of the Oakville Head Office

Who You Are

Fully fluent in both English and French (written and verbal) — this is a firm requirement for this role

Experienced in customer support, inside sales, or a client‑facing role





A confident problem‑solver who takes pride in delivering solutions that make a real difference

Passionate about technology and able to explain complex concepts clearly to any audience

Current on telecom and technology trends, with a desire to keep learning

Comfortable and agile in a fast‑paced, high‑volume environment

Detail‑oriented with excellent time management and organizational skills

An outstanding communicator with strong active listening and interpersonal abilities

Proficient in MS Office Suite with above‑average keyboarding skills

Qualifications

Post‑secondary diploma or equivalent combination of education and work experience

Demonstrated experience in customer service or sales; telecommunications experience is strongly preferred

Proficiency with computer systems, software, and web‑based platforms

Experience with CRM platforms (Salesforce, Zoho, or similar) and/or service desk tools is a strong asset

Familiarity with Android and iOS mobile devices

Basic IT or networking knowledge is an asset

Inventory management experience (purchasing, receiving, shipping) is an asset

Must hold a valid work visa for full‑time employment in Canada

Must be available to work on‑site at our Oakville Head Office — this role is not available remotely

What We Offer

Competitive base salary commensurate with experience

Performance‑based compensation opportunities

Comprehensive onboarding including online, in‑person, and hands‑on training

A cooperative, inclusive, and supportive team culture

Exposure to the latest innovations in wireless and enterprise communications

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📌 Bilingual (English & French) Inside Sales & Customer Support Representative (Ontario)
🏢 National Wireless
📍 Ontario