Join Medicentres as a full time Centralized Programs Agent in Edmonton, Alberta. This entry-level role focuses on providing exceptional customer service and managing patient referrals effectively.

At Medicentres, you will be part of a dedicated team working in a growing network of healthcare clinics. You'll take on the vital task of processing referrals and addressing patient inquiries while adhering to privacy regulations. Experience in a healthcare setting or as a Medical Office Assistant is ideal for this position.

Key Responsibilities:
• Process referrals to specialists and diagnostic sites
• Notify patients of appointments and special instructions
• Track outstanding referrals and follow up timely




• Handle third-party requests with effective communication
• Monitor inbound and outbound calls accurately

Requirements:
• 1-2 years as a Medical Office Assistant preferred
• Familiarity with EMR software is an asset
• Strong customer service and communication skills
• Ability to manage confidential information responsibly
• Experience with Microsoft Office Suite

Support healthcare improvements with your communication and organizational skills as a Centralized Programs Agent at Medicentres.
#J-18808-Ljbffr

📌 Centralized Programs Agent in Edmonton (Alberta)
🏢 Medicentres Canada
📍 Alberta