Create and Grow Long-Term Client Relationships
TELUS Small and Medium Business (SMB) is one of our fastest-growing divisions, and we're seeking an Account Manager to serve businesses with 30-100 employees. In this hunter-focused role, you'll be the face of TELUS, building meaningful partnerships and architecting tailored technology solutions across our complete portfolio—mobility, internet, VoIP, and security. You'll combine sales strategy and execution to drive revenue through multi-product solutions while exceeding client expectations and sales targets. If you're a consultative technology advisor who thrives on solving business challenges and building long-term relationships with business owners and C-level executives, this role is for you.

What you will love about this role

Uncapped earning potential with competitive base salary and commission structure

Realistic Earnings Expectations:

Full OTE: $95,000 (based on 100% quota)

Base Salary: $51,000 - $60,000 (based on experience)

Top Performers: $131,000 + Accelerator program & commission plan designed to reward your success!

Comprehensive perks package including health, dental, and vision coverage

Company-matched stock and retirement savings plans

Clear career progression path to Senior Account Manager and beyond

Technology allowances and professional development budget

Structured 90-day ramp program with dedicated coaching

Best-in-class sales stack including Salesforce and LinkedIn Sales Navigator

Weekly 1:1s and monthly skill workshops to support your growth

Inclusive, high-performance culture that celebrates wins and learns from losses

How you will succeed

Drive new business acquisition (60% focus)



through cold outbound prospecting and lead qualification

Identify and execute cross-sell opportunities (25% focus) across the TELUS product suite

Maintain robust pipeline management (15% focus) with 3x coverage against quota

Deliver exceptional customer onboarding and build C-level relationships

Follow TELUS Solution Selling framework: Discover → Diagnose → Design → Deliver

Participate in weekly pipeline reviews and forecast management

Generate customer referrals and case studies to fuel pipeline growth

Maintain accurate CRM data and activity tracking

Meet monthly revenue targets across multiple product categories such as mobility, internet, VoIP and security

Qualifications

3+ years of B2B sales experience, preferably in telecom, SaaS, or technology sectors

Proven track record of meeting/exceeding quotas (top 25% performer preferred)

Experience selling to SMB decision-makers (Owners, CEOs, IT Directors)

Proficiency with Salesforce CRM and Microsoft Office Suite

Experience with sales engagement platforms and virtual presentations

High-level of urgency and strong consultative selling and negotiation skills

Business acumen and understanding of SMB technology needs

Executive presence and ability to influence C-level stakeholders

Resilience and persistence through challenging sales cycles

Post‑secondary education in Business, Marketing, or related field (preferred)

Telecom industry experience and existing SMB network (preferred)

Work Style: [Hybrid/Office]
At TELUS, we're committed to driving innovation in telecommunications and delivering exceptional customer experiences. Join our agile team and help Canadian businesses thrive through technology.

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📌 Account Manager | Small Medium Business (Ontario)
🏢 Telus
📍 Ontario