As a Community Specialist at Apple, you will demonstrate your passion for Apple, sales, and growing relationships with multiple partner resellers. You will create excitement and build knowledge around Apple through training and demonstrations, by traveling to different stores within your community to deliver outstanding customer experiences. You will be a brand ambassador responsible for influencing every aspect of the Apple experience including merchandising and brand standards.
This is a fixed-term role with a duration of approximately 12 months. You will work 40 hours per week with occasional overtime, with a schedule typically running Wednesday through Sunday. Flexibility is required as schedules may change based on business needs. Reliable personal transportation is required.
Responsibilities Represent Apple within multiple partner stores and help customers develop relationships with the brand
Sell directly to customers, work closely with partners, and create new owners of Apple products
Provide an amazing customer experience by showcasing Apple products, accessories, and services
Proactively seek opportunities to expand awareness for new and existing customers
Leverage curiosity for technology and stay up to date on initiatives impacting the customer journey
Ensure that all Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple's standards
Align with leader on weekly partner visits
Provide daily care and inspection of multiple points of sale according to guidelines and elevate issues for timely resolution
Educate partners and customers by offering small in-store trainings, delivering demos, sharing the latest sales promotions,



and encouraging adoption of the Apple platform
Distill key themes, nuances, and insights from store visits and share feedback with other Apple teams
Minimum Qualifications Typically requires a minimum of 1–2 years of related experience
Passion for helping customers and partners understand how Apple technology can enrich lives
Curiosity for continuous learning and eagerness to share knowledge with others
Outstanding customer focus
Excellent communication skills
Ability to educate, inspire, and influence others
Solid relationship building skills with the ability to become a trusted business partner at multiple points of sale
Preferred Qualifications High level of integrity, trust, and accountability
Robust self-motivation and ability to work independently in a fast-paced, constantly changing environment
Effective time management including ability to multi-task, organize, and prioritize tasks
Ambition for driving sales results and recommending Apple solutions
Background in direct sales or solution-based selling is a plus
Pay & Benefits Base pay range: $49,700 to $67,600 CAD annually.
Benefits include:
comprehensive medical and dental coverage
retirement benefits
discounted Apple products and free services
tuition reimbursement
discretionary restricted stock unit awards
participation in Apple's Employee Stock Purchase Plan
This role may also be eligible for discretionary bonuses or commission payments.
Minimum 1–2 years of related experience; passion for Apple technology; excellent communication and relationship-building skills; ability to educate and influence others; reliable personal transportation required

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📌 Community Specialist, Channel Retail (Fixed-Term) (Ontario)
🏢 Apple
📍 Ontario