Become a Luxury Client Advocate with Betz Pools, dedicated to providing a premier customer experience. This role emphasizes relationship-building and proactive problem-solving.

As a key member of the customer care team, you will ensure each client's needs are understood and met with exceptional service. Your responsibilities will include managing escalations, maintaining prompt communication, and collaborating with various teams to fulfill customer expectations. Drive customer retention with your expertise in white-glove service.

Key Responsibilities:
• Build trust-based relationships through effective communication
• Serve as the voice of the customer within the organization
• Address customer concerns proactively before escalation




• Document and track outstanding customer issues and resolutions
• Support operational efforts to align with customer expectations

Requirements:
• 2+ years in client relations or luxury services
• Exceptional written and verbal communication skills
• Proven ability in conflict resolution and de-escalation
• Strong multitasking abilities in a rapid-paced setting
• Valid G Driver's License for site visits when necessary

Foster customer loyalty and enhance their experiences with Betz Pools through dedicated advocacy.
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📌 Luxury Client Advocate at Betz Pools (Ontario)
🏢 BETZ POOLS
📍 Ontario