Work as a Service Advisor at BCAA’s Burnaby location, promoting insurance solutions and providing exceptional customer service. This part-time job equips you with the tools to handle diverse customer needs effectively.

As part of our Member Contact Centre, you will communicate directly with customers, assisting them in selecting insurance and membership options. The role begins with full time training, transitioning to a flexible part-time schedule. Candidates should demonstrate organizational skills and an eagerness to learn, making every interaction memorable.

Key Responsibilities:
• Advise customers on BCAA insurance products and services
• Coordinate with internal teams for optimal coverage solutions
• Identify and communicate cost-saving options to customers




• Collaborate with colleagues to deliver excellent customer service
• Stay updated with industry knowledge through training sessions

Requirements:
• At least two years of sales and service experience
• Must secure Level 1 Insurance license within 45 days
• Complete Autoplan Essentials qualification within three months
• Proficient in Microsoft Office Suite
• Bonus: CAIB certification or bilingual capabilities

Shape customer experiences and drive community connection at BCAA!
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📌 BCAA Member Contact Centre Advisor (British Columbia)
🏢 BCAA
📍 British Columbia