Founded in 1997 by Thierry Gillier, Zadig&Voltaire; is a French contemporary designer brand known for redefining luxury with a bold, modern perspective offering fashion for both women and men. Rooted in freedom and creative audacity, the brand draws inspiration from contemporary art, rock & roll, a Parisian spirit, and self-empowerment, values that inform everything we do, from design to the way we collaborate, innovate, and grow our teams. The spirit of the brand is eternally youthful, encouraging its community to embrace individuality and self-expression while practicing self-love, taking bold steps, and living on their own terms. Zadig&Voltaire; is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills across all the countries where the brand is present. True to its founders’ vision, the company is guided by an artistic and entrepreneurial mindset where employees are encouraged to be agile and proactive within a fast-growing global brand. Zadig&Voltaire; fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe. As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved. Zadig & Voltaire is an equal opportunity employer.

About the Role

As a Sales Supervisor at Zadig & Voltaire's Royalmont, Quebec Boutique, you will play a pivotal role in driving store performance and fostering a culture of excellence. You support the General Manager (GM) and Assistant General Manager (AGM) in achieving sales goals and operational standards. In their absence, you serve as the store lead, ensuring seamless execution of daily tasks, exceptional customer service, and team development.

Responsibilities

Lead your team to meet and exceed store sales targets as directed by the GM/AGM





Maintain a strong floor presence to maximize selling opportunities

Ensure a consistent positive and rewarding client experience

Deliver personalized customer service in line with brand values and standards

Support key business initiatives and product launches

Drive clientele development through customer data collection and relationship-building

Leverage marketing tools to engage clients and boost sales

Utilize CRM technology to enhance client journey and experience

Stay informed and passionate about the luxury fashion industry and market trends

Ensure the store is clean, organized, and welcoming to customers

Maintain visual standards and ensure compliance with all company policies

Note: This list of responsibilities is not exhaustive. Additional duties may be assigned as needed to support business operations and team success.

Qualifications

High School Diploma required; Associate or Bachelor’s degree preferred

Minimum 1 year of experience as a Sales Supervisor

Required Skills

Proven success in customer/clientele sales and meeting performance goals

Commitment to delivering exceptional customer service and exceeding expectations

Experience in team management, training, and performance techniques

Ability to manage priorities, multitask, and maintain attention to detail

Strong verbal and written communication and interpersonal skills

Familiarity with retail POS systems, (Y2) Microsoft Office, and Google Docs

Comfortable using technology to support sales and enhance customer service

Preferred Skills

Passion for the contemporary / luxury fashion

Positive, proactive, and collaborative mindset

Adaptable, responsible, and self-motivated

Pay range and compensation package

[Pay range or salary or compensation]

Equal Prospect Statement

Zadig & Voltaire is an equal opportunity employer committed to diversity and inclusivity.

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📌 Supervisor (Quebec City)
🏢 Zadig&Voltaire
📍 Quebec City