Elevate your career at the stunning Eldorado Resort by becoming a Guest Services Agent. Deliver exceptional lakeside hospitality while engaging with guests at Okanagan Lake.

As part of the Front Office team, you will ensure each guest receives prompt, skilled service. This role involves handling check-ins, special requests, and communication with housekeeping and management teams. You will be integral in promoting hotel services and enhancing overall guest satisfaction.

Key Responsibilities:
• Ensure exceptional customer service in all interactions
• Manage check-ins and check-outs efficiently
• Update and communicate room status information
• Supervise guest key and internet access procedures
• Implement upselling techniques to increase service use

Requirements:
• Customer service experience in hospitality preferred
• Familiarity with OPERA property management systems beneficial
• Strong communication skills and positive demeanor
• Commitment to high grooming and professional standards
• Ability to work flexible hours, including holidays and weekends

Unlock your potential at Eldorado Resort, providing unmatched service and hospitality.
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📌 Eldorado Resort Guest Services Agent (British Columbia)
🏢 Eldorado Resort
📍 British Columbia