Launch your career with Evertz as an IT Helpdesk Support in Burlington, Ontario. Deliver top-notch technical support for end-user environments on various operating systems.

As an integral part of the IT team, you’ll handle Helpdesk queues, maintain user accounts, and oversee security technologies. Your role focuses on providing efficient troubleshooting and ensuring superior customer experiences with a proactive approach to problem-solving.

Key Responsibilities:
• Manage and action general Helpdesk support requests
• Troubleshoot Windows, Linux, and macOS platforms
• Deploy and support computing devices for end-users
• Maintain endpoint patching, antivirus, and backup systems
• Document technical processes and user resolutions

Requirements:
• Post-Secondary education in a relevant field
• 2-4 years of IT support experience required
• Familiarity with Microsoft Office Suites/Office 365
• Solid communication and interpersonal skills
• Willingness to collaborate in a small team

Contribute to advancing technology solutions for users at Evertz as part of your IT career journey.
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📌 IT Helpdesk Support in Burlington (Ontario)
🏢 Evertz Microsystems
📍 Ontario