Job Code: 26066

Status :Full Time

Location : Providence Care Hospital

Union : OPSEU 4104 Service Clerical

Wage : $31.48 - $34.44/hr

Posting Period: July 24, 2026 - August 2, 2026

As an integral member of the department, the Clinical Records and Registration Clerk will represent the service in a skilled manner, liaising with and supporting clinical teams, administration, patients and their families as well as other health care community partners, in matters related to the patient registration, scheduling and records maintenance. The Clerk will maintain and promote the
confidentiality and security of personal health information at all times.

Skills and Qualifications Required

2 year Health Information Management Diploma OR equivalent combination of education and experience in a health records or registration setting, may be considered

One year recent related experience in a hospital or medical setting, preferably in a Patient Registration and/or patient scheduling environment OR formal education placement in a hospital clinical records department.

Experience working with an electronic patient scheduling system

Certified Health Information Management professional, preferred

Position Responsibilities

Performs reception duties, receives telephone calls and retrieves messages, returns calls and/or transcribes phone messages to the appropriate physician or clinical staff

Acts as a front line contact person and receptionist for patients / customers

Registers recent and returning patients in appropriate electronic systems and answers client’s requests as required.

Schedules, maintains and rebooks appointments through electronic scheduling system

Initiates, retrieves and files the Personal Health Information (PHI) record for all patient admissions and registrations for requests from: physicians, clients, families,



personal representatives, third parties in accordance with departmental process & procedures.

Monitors and tracks all PHI record requests, outgoing and incoming within the patient care system where applicable

Establishes and/or maintains the clinical record by filing, photocopying and distributing reports as required

Ensures that the PHI records are prepared, scanned, indexed according to the quality assurance standards

Ability to import and extract records within an electronic patient care records system for management of electronic PHI

Maintains and promotes the confidentiality and security of personal health information

Demonstrated accuracy and competency in word processing/keyboarding of 45 wpm with high
level of accuracy

Why Work at Providence Care Hospital

Specialized sub-acute Care in rehabilitation, mental health services, complex medical management and palliative care

A hospital striving for excellence in care, education and research

Committed to people centred approach to care delivery

Competitive salaries with excellent full-time benefits

Healthcare of Ontario Pension Plan (HOOPP)

State of the Art Building with on-site parking

On-site café and cafeteria with a variety of food options

Corporate and unit/service specific orientation for new hires

Focus on Healthy Workplace & Culture of Quality

Employee & Family Assistance Program

Education, mentorship and bursary opportunities

Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions

Located on the shores of Lake Ontario surrounded by park land and walking trails

Disclosure
We do not use artificial intelligence to screen, assess, or make selection decisions in our recruitment process. Unless specifically stated, all job postings are for existing positions at Providence Care.

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📌 Clinical Records & Registration Clerk, Full Time, Information Management (Manitoba)
🏢 Providence Care
📍 Manitoba