Temporary Assignment — Maternity Leave Coverage

Location: Maple, ON (On-Site)

Type: Full-Time · Temporary, 3–5 months, with potential for extension

Pay: $23–$25/hour (English) · $25–$27/hour (Bilingual French/English)

Start Date: As soon as possible

About the Opportunity
We've partnered with a well-established consumer goods company to find a dependable Customer Service Representative to cover a maternity leave. You'll join a collaborative team of eight and become a key point of contact for sales reps, customers, and the order desk — keeping day-to-day operations running smoothly. The assignment is expected to run 3–5 months, with a genuine possibility of extension and longer-term opportunities for the right person.

If you take pride in being organized, reliable, and the person others can count on, we'd love to hear from you.

What You'll Do

Serve as the primary point of contact for Ontario sales representatives and customers

Manage the Toronto Order Desk inbox, ensuring orders are processed accurately and on time

Process and apply discounts within sales orders

Release orders into EWM from SAP

Cover VCR Order Desk operations and phone lines from 5:00–7:00 PM

Act as the primary backup for the Shipping Clerk





Provide backup support for Quebec sales reps, customers, and order desk operations

Maintain accurate records and keep customer requests moving without delay

What You Bring

1–3 years of customer service experience

Experience working with an ERP system

Strong administrative and clerical skills

The ability to multitask, stay composed under pressure, and work well both independently and as part of a team

Legally entitled to work in Canada for the full duration of the assignment

Nice to Have

Bilingual in French and English

SAP experience

Call centre customer service background

Consumer Packaged Goods (CPG), logistics, or supply chain experience

Interest in longer-term opportunities should they arise

Schedule

Regular hours: 10:00 AM – 7:00 PM, in office, five days a week

Occasional earlier coverage (6:30 AM – 3:30 PM) for vacations, illness, or operational needs

Why You'll Like It

A close-knit team of eight that genuinely works together

Real ownership and variety — no two days look the same

Competitive pay, with a premium for bilingual candidates

A foot in the door with a respected company, and the potential for more

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📌 Customer Service Representative (Ontario)
🏢 Fuze HR Solutions
📍 Ontario