Become a pivotal part of BDO’s IT team in Montreal as a Technical Support Analyst. Provide essential support services, ensuring users can effectively utilize technology.

At BDO, we are looking for a Technical Support Analyst to join our Montreal office’s End User Services team. Your responsibilities will include providing hardware and software support, managing service desk tickets, and ensuring smooth operations for users across Canada. Excellent communication and task prioritization skills will be vital in this rapid-paced environment.

Key Responsibilities:
• Provide comprehensive desktop and hardware support
• Setup new devices with proper configurations and software
• Manage inventory and maintain accurate support documentation




• Support users via various service channels including remote
• Engage in IT projects as needed to enhance service delivery

Requirements:
• 2-3 years in a similar support role required
• Bilingual in French and English, spoken and written
• Relevant IT certifications like CompTIA A+ or Network+
• Knowledge of Microsoft Office 365 and Windows operating systems
• Experience with user account management in Active Directory

Apply your technical expertise and passion for service at BDO in Montreal.
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📌 IT Support Analyst at BDO Montreal (Quebec City)
🏢 BDO
📍 Quebec City