Role: PM with ServiceNow implementations experience Contract length: 12 months, potential to extendLocation: downtown Toronto (King Street West/ Dufferin Street)Hybrid mode: 3x per week on site (non negotiable)Work hours per week: 37.5Rate: depends on expertise level (targeting 80-90/hr, incorporated)Role OverviewLead a year-long, enterprise digital transformation, delivering end-to-end implementation of multiple ServiceNow modules. Responsible for legacy system transition, managing the implementation partner, and ensuring platform architecture aligns with long-term business objectives.Role Focus: Lead the end-to-end deployment and integration of ServiceNow FSM, SOM, SPM, and Source-to-Pay, driving operational efficiency, order lifecycle improvement, portfolio alignment, and digitized procurement workflows.Key Requirements5+ years of IT Project Management experience, including 2–3 full-lifecycle ServiceNow implementations (FSM, SOM,



or SPM preferred)Expert-level Agile/Scrum experience; familiarity with ServiceNow Now Create methodology is a strong plusStrong technical fluency to engage with developers on ServiceNow architecture and integrationsCertificationsRequired: PMP or PRINCE2Preferred: ServiceNow CSA or CISKey ResponsibilitiesOwn the full project lifecycle: discovery, requirements, UAT, training, and go-liveManage the full SDLC for ServiceNow implementations (FSM, SOM, SPM, Source-to-Pay)Lead external implementation partners, ensuring on-time and on-budget deliveryAct as the bridge between technical teams and Field Services, Finance, and Operations stakeholdersDrive organizational change management to ensure adoption and smooth workflow transitionsProactively manage risks, issues, scope, milestones, and success metricsLead executive steering committees and maintain full project governance (status, RAID, budget)

📌 Project Manager - Servicenow Implementation - C$80 - C$90 An Hour (Toronto)
🏢 Company
📍 Toronto