The Sales/Operations Trainee role builds a solid foundation in SurfacePrep’s products, customers, and commercial operations. Starting in the warehouse for hands-on experience, the role transitions to the front office to support customer interactions and sales processes. Through this cross-functional development, trainees gain the skills needed to pursue a variety of career paths—including outside sales, customer solutions, and operations—typically within 12-24 months.

Key Responsibilities
Warehouse & Operations

Receive incoming shipments and verify contents against packing slips

Prepare outgoing shipments, ensuring accuracy of products and documentation

Load, unload, sort, move, and stage products manually or using equipment

Perform quality control checks on inbound and outbound materials

Maintain accurate inventory and assist with annual and cycle counts

Resolve discrepancies related to quantity, condition, weight, or delivery timing

Maintain accurate shipping/receiving records & update orders in the ERP system

Order shipping supplies as required

Perform general housekeeping to maintain a clean, safe, and organized work environment

Adhere to company health and safety policies at all times

Coordinate with internal departments to ensure timely delivery of products

Communicate with customers on order status, documentation, & delivery issues

Contact carrier representatives to obtain quotes, arrange shipments, and prepare shipping documentation

Prepare and manage international shipments, including customs documentation

Resolve customer issues related to shipping, orders, or product concerns

Maintain accurate records of shipments, receipts,



and customer interactions

Cross-Functional Development & Future Responsibilities

Gain exposure to customer engagement, sales support, and commercial processes

Learn internal systems, pricing structures, and service offerings

Support sales and account management activities as needed

Participate in process improvement and operational efficiency initiatives

Build foundational knowledge to pursue future roles in sales, operations, customer solutions, or other business areas

Requirements

College Diploma or University Degree in a technical field is considered an asset

Strong mechanical aptitude required for future growth and advancement

Excellent written and verbal communication skills

Ability to understand, read, write, and fluently speak English

Knowledge of major carriers (FedEx, Purolator, UPS, etc.) & their software is a plus

Proficient in Microsoft Office applications

Working knowledge of ERP/MRP systems is beneficial

Strong attention to detail and ability to work independently in a fast-paced environment

Experience with international shipping and customs documentation is an asset

Forklift and reach truck experience preferredPhysically capable of performing job duties, including lifting up to 55 lbs

Ability to closely follow company health and safety policies





Strong multitasking and organizational skills

RRSP and TFSA Plans with employer matching contributions

Health Benefits – medical, dental, and vision coverage

Life Insurance, ADⅅ, dependent life and long-term disability

About SurfacePrep
Founded in 1956, SurfacePrep is North America’s leading provider of surface enhancement solutions, with over 60 facilities across the United States, Canada, and Europe. With decades of experience, we deliver reliable equipment, consumables, and technical expertise that help manufacturers enhance performance, efficiency, and finishing quality across their operations.

At SurfacePrep, we understand the importance of dependable and effective surface enhancement solutions. Our team partners with trusted manufacturers to provide comprehensive process improvements, hands‑on technical support, and high‑quality products across a wide range of applications — including coated and bonded abrasives, abrasive air and wheel blasting, mass finishing, paint and powder coating, additive manufacturing post‑processing, and turnkey production services that help customers eliminate risk, protect uptime, and maintain consistent quality.

Our national footprint combines local expertise with a robust network of resources, ensuring consistency, responsiveness, and innovation for customers across aerospace, automotive, medical, defense, general manufacturing, and more.

By partnering with SurfacePrep, customers gain more than products — they gain a collaborative team committed to delivering results beyond the surface.

#J-18808-Ljbffr

📌 Sales/Operations Trainee (Ontario)
🏢 SurfacePrep Group
📍 Ontario