Work closely with client and Management to resolve issues
Streamline and create work flow as needed
Ability to meet with client in person to resolve issues
Ensure the daily operations are running smoothly
Assist as required to pick up, sort and ship out mail
Ensuring that all SLA are achieved.
Ability to always maintain professionalism under stressful situations
Ability to plan and manage work under time constraints
Prepare incoming and outgoing courier packages for delivery or shipping
Respond to client via email or phone.
Ability to work morning or day shift.
Other duties as assigned.
Responsibilities Work closely with client and Management to resolve issues
Streamline and create work flow as needed
Ability to meet with client in person to resolve issues
Ensure the daily operations are running smoothly
Assist as required to pick up, sort and ship out mail
Ensuring that all SLA are achieved.
Ability to always maintain professionalism under stressful situations
Ability to plan and manage work under time constraints
Prepare incoming and outgoing courier packages for delivery or shipping
Respond to client via email or phone.
Ability to work morning or day shift.
Other duties as assigned.
Prerequisites Six months to one year management/leadership experience.
Completion of Secondary School or
Knowledge of Computer and Software Skills
Customer Service skills
Knowledge and experience using postage metering machine, UPS Connect, and Purolator shipping systems an asset.
Operate pump truck and mail cart.
Able to lift 50lbs
What’s in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless.



As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests protected.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact [email protected] for further information.

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📌 Lead Hand Mail Room, Full Time (Ontario)
🏢 Compass Group Canada
📍 Ontario