Become an IT Technician with KNET, operating primarily from the Sioux Lookout office. Equip yourself to streamline technical problem-solving and enhance user support across communities.

This technician role requires a proactive approach in following service desk procedures to ensure timely incident resolution. Responsibilities include technical support, installation and maintenance of IMIT devices, plus engaging in effective training sessions for users. You'll also record your tasks meticulously and lead project tickets on technology service enhancements.

Key Responsibilities:
• Maintain service desk response times and documentation
• Offer diagnosis and resolution for service incidents
• Assist with installation and maintenance of IT devices




• Provide technical training and user support
• Participate in projects for service improvements

Requirements:
• Diploma in information technology or computing equivalent
• Relevant experience with hardware and software support
• Solid problem-solving and escalation competencies
• Readiness to travel to First Nations locations
• Ability to communicate in Cree or Oji-Cree is advantageous

Support KNET's efforts in technology enhancement through your expertise and local insights.
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📌 IT Technician at KNET Service Desk (Ontario)
🏢 Keewaytinook Okimakanak
📍 Ontario