Enhance client interaction and support as a Customer Service Coordinator for Facility Operations at BGIS. Work in Edmonton, AB, ensuring efficient handling of service requests.
As a pivotal member of the Operations Centre at BGIS, you will ensure timely support for clients while managing inbound service requests in a dynamic setting. Your primary role includes acting as the first point of contact, facilitating inquiries, and supporting the internal site management team for smooth operational flow.
Key Responsibilities:
• Meet and assist clients while managing phone requests
• Aid room booking processes and direct work requests
• Provide services for visitor escorting as needed
• Handle mail collection and courier deliveries efficiently
• Support consumable distributions across various areas
Requirements:
• Proven experience in customer service coordination
• Understanding of pertinent customer service principles
• Strong professional communication skills on the phone
• Proficient in computer applications like Word and Excel
• Attention to detail and sound grammar usage
Utilize your skills to foster outstanding client experiences at BGIS, ensuring seamless operations and customer satisfaction.
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📌 Customer Service Coordinator for Facility Operations (Alberta)
🏢 BGIS
📍 Alberta