Date Jul 23, 2026
Location Duncan, BC, CA
Company Lookout Housing and Health Society
Employment Status Casual
About the organization We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca
Site Location Sq'umul' Shelh Lelum'
Days and Hours of Work 7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays
Shift Length Shifts are 7.5 hours in length
Rest Days Days of rest shall be consecutive. Schedule may change with two weeks' notice
Probationary Period Probationary/qualifying period will be 488 hours with mid and end point reviews
Night Premium Night premium will be given to staff that work 50% or more of their shift between 00:00-08:00 Hours
Salary $33.49 - 35.31 depending upon applicants' length of seniority (as per the Collective Agreement)
Job Summary The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout's Code of Ethics. The TSW works with residents to provide assistance, support, education, and skills training. The TSW will work with tenants to maintain and develop greater independence and stability with the goal of a healthier and more independent living arrangement. This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face.
Job Duties Will participate in tenant intakes, and provide support services and assessments




Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication
Ensure that basic needs are met by working closely with individuals on a long-term, ongoing basis
Complete required paperwork and maintain statistical and evaluative data
Assist with volunteers and practicum students on site
Some external work is likely to occur; use of an automobile may, at times, be useful
Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
Responsible for complying with and contributing to all aspects of health and safety program
Qualifications & Competence Diploma in Community Social Service
Class 5 BC Drivers' License (*Only if required)
OFA 1 First Aid Certificate
Food Safe Certificate (*Only if required)
Recent related experience of two (2) year’s OR an equivalent combination of education, training and experience OR other qualifications determined to be reasonable and relevant to the work.
A minimum of two (2) years sobriety if having alcohol and/or drug problems.
Criminal Record Clearance – Vulnerable Sector
Skills And Abilities Knowledge/familiarity with related resources such as: Mental Health, Income Assistance,
Harm Reduction, Trauma Informed Practice, Addictions Support organizations, etc.
Ability to carry out the duties of the position
Ability to work independently and in cooperation with others
Ability to operate related equipment
Ability to communicate effectively both verbally and in writing
Ability to organize and prioritize work
Ability to observe and recognize changes in guests
Ability to establish and maintain rapport with guests
Home management skills
Ability to instruct
Suitability to work with disadvantaged and challenging adults in a diverse workplace.
Ability to analyze and resolve problems
Conflict resolution and crisis intervention skills
Advocacy Skills
Closing Date Applications will be accepted until August 23, 2026 at 5:00pm

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📌 Tenant Support Worker (British Columbia)
🏢 Lookout Housing and Health
📍 British Columbia