Enhance your career with Reliance as a Customer Resolution Specialist. Engage customers and resolve concerns while driving your skilled growth in a supportive environment.

Reliance is seeking a Customer Resolution Specialist to join our team. This role demands exceptional customer service skills and a growth mindset. You will engage customers via phone and written communication, educating them about our services and addressing their concerns effectively. Be a part of a company recognized for its inclusive culture and career advancement opportunities.

Key Responsibilities:
• Engage customers effectively about Reliance services
• Educate clients on contractual details and offerings
• Resolve customer issues in collaboration with internal departments




• Identify retention strategies to reduce attrition
• Ensure compliance with corporate processes and maintain service quality

Requirements:
• Customer service experience in a call center setting
• Strong negotiation and problem-solving skills
• Comfortable handling potentially conflictual situations
• Excellent written and verbal communication skills
• Self-motivated with a strong desire to meet targets

Utilize your negotiation abilities and customer service experience to thrive at Reliance Home Comfort.
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📌 Customer Resolution Specialist at Reliance (Ontario)
🏢 Reliance Home Comfort
📍 Ontario