Deliver exceptional service as a Customer Service Representative with Bedford Ready Mix, ensuring top-notch support through high-volume calls in a fast-paced environment.

In this role reporting to the Operations Manager, you'll manage inbound and outbound calls, process orders, and assist with product inquiries. Strong organizational skills and attention to detail are essential for effective communication with both customers and the dispatch team.

Key Responsibilities:
• Manage high-volume customer calls efficiently
• Accurately process sales orders and inquiries
• Schedule deliveries and coordinate with dispatch
• Proactively follow up on order statuses
• Verify order accuracy prior to dispatch

Requirements:
• Previous experience in customer service required
• Robust computer skills in order entry systems
• Familiarity with HRM roadways is an asset
• Proven ability to multi-task and prioritize
• Effective communication skills with a customer focus

Become a vital part of Bedford Ready Mix and enhance the customer experience through your organizational and communication skills.
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📌 Customer Service Representative at Bedford Ready Mix (Nova Scotia)
🏢 OSCO Construction Group
📍 Nova Scotia