Drive sales and create memorable customer experiences as a Sales Manager at Michaels in Scarborough, ON. Lead a high-performing team while ensuring operational excellence and brand compliance.

As a Sales Manager, you will oversee store operations while enforcing Company standards and policies. This role includes mentoring team members in customer experience and selling techniques, enhancing customer satisfaction. You will also support critical sales KPIs and champion effective training through hands-on coaching.

Key Responsibilities:
• Support Store Manager with compliance to operating procedures
• Model Customer Experience standards and selling behaviors
• Provide Manager-on-Duty coverage for daily operations




• Drive execution of BOPIS and Same Day Delivery services
• Champion Loyalty Rewards Program to enhance customer retention

Requirements:
• Minimum 3 years of retail leadership experience
• Ability to lift 25-50 pounds regularly
• Skilled in POS and transaction management
• Capability to stand and move throughout shifts
• Available for flexible schedule, including weekends

Leverage your retail leadership skills to foster a dynamic, customer-focused environment at Michaels.
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📌 Sales Manager at Michaels Scarborough (Manitoba)
🏢 The Michael's Companies
📍 Manitoba