Become a vital part of our Network Operations Center as a NOC Support Specialist at SE Health. This role involves monitoring critical IT infrastructure and resolving technical issues in a 24/7 environment. We are seeking a detail-oriented NOC Support Specialist with 5+ years of Level 2 support experience.

You will monitor networks and servers, respond to incidents, and escalate complex problems to ensure stability and availability. Your skills in troubleshooting, hardware support, and communication will play a key role in service delivery. Key Responsibilities:

- Monitor network and server performance using tools
- Diagnose and resolve technical issues in real-time
- Follow escalation procedures for critical incidents
- Perform maintenance tasks and health checks
- Document incidents and communicate with teams Requirements:
- 5+ years of Level 2 support experience
- Knowledge of virtual desktop applications
- Experience with Microsoft Windows management
- Robust troubleshooting and customer service skills
- Driver’s license and reliable vehicle for onsite visits Leverage your technical skills to support SE Health's mission of improving lives across Canada.

📌 NOC Support Specialist at SE Health (Markham)
🏢 SEHC
📍 Markham