We Provide

Exciting, supportive and fun work environment

Variety of shifts

Opportunity for growth and development

Accumulation of paid time off

Excellent extended health and dental plan options

Employee-driven recognition program

Description
Position at Casino Rama Resort

Job Type: Full-Time

Salary: $55,281

Vacancies: 1

We Provide

Exciting, supportive and fun work workplace

Variety of shifts

Opportunity for growth and development

Accumulation of paid time off

Excellent extended health and dental plan options

Pension plan benefits

Employee-driven recognition program

The Position
This role will work within an assigned outlet with opportunity to cross over to other outlets. You will assist in providing support with work flow, administration and developing employees. A key role in engaging and motivating a team to deliver a high customer experience and product knowledge to our guests.

This role will ensure continuity of operations during the Manager’s absence, as required.

Key Responsibilities

Support management of staffing levels to maximize productivity and business performance to be fully conversant in all training modules for each outlet

Support the TA team in staffing and recruitment initiatives

Assist with the supervision of all staff and performance management process through ongoing coaching, feedback and development to motivate, engage and drive a high performing team

Work with the team to promote and model the highest level of customer service to deliver maximum customer satisfaction





Be attentive and responsive to customer related issues or concerns

Understand and utilize performance metrics to assess and drive financial success under the guidance of the Food and Beverage management team

Assist with the creation and management of scheduling and shift in accordance with operational requirements

Maintain and promote departmental quality standards.

Be fully conversant in all training modules for their outlet

Create a positive and engaging work environment people want to be a part of

Perform other duties as assigned

What You Bring

Minimum 2 years supervisory experience in a full-service restaurant and/or bar operations

Relevant post-secondary education in Hospitality Management or another related field preferred

Smart Serve and Food Handlers certification

WHMIS (Training provided)

Some knowledge of restaurant operations and hospitality in general

Experience with managing multiple outlets is an asset

Adaptable and proactive, with a strong sense of ownership and responsibility.

An understanding of regulatory compliances in Employment Standards, Occupational Health and Safety, and Liquor License Act.





Must be able to walk and stand for long periods of time

Ability to work in hot, cold and humid environments (indoor/outdoor) as required

Ability to lift and carry up to 50 pounds

Who We Are
Gateway Casinos & Entertainment Limited（“Gateway”） is one of the largest and most diversified gaming and entertainment companies in Canada with 31 gaming properties in British Columbia, Ontario and Alberta. Across its entire portfolio, Gateway currently employs approximately 7,200 people and features approximately 391 table games (including 31 poker tables), 14,288 slots, 81 food and beverage outlets and 564 hotel rooms.

Gateway has been in the business of gaming and entertainment in Canada for more than thirty years and continues to evolve and expand its renowned offerings, including developing casino and restaurant brands. The Gateway to Your Future starts with us.

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 31 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.

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📌 Food & Beverage Supervisor (Ontario)
🏢 Gateway Casinos & Entertainment
📍 Ontario