Lead public sector partnerships with Samdesk as a Technical Account Manager. Focus on commercial health, program delivery, and adoption during critical public safety events. Samdesk is on the hunt for a strategic Technical Account Manager based in Edmonton to oversee partnerships with provincial governments.

This role is multi-faceted, combining account management, project coordination, and customer success to deliver vital services during emergencies. You'll handle relationships that span various agencies, ensuring seamless operations and impactful outcomes. Key Responsibilities:
Manage retention, renewal, and expansion across government accounts
Oversee program delivery with tracking of milestones and risks
Conduct training sessions for large user groups




Serve as primary contact for stakeholders at all levels
Utilize data tools to monitor account health and outcomes Requirements:
5+ years in Customer Success or Account Management
Experience with provincial or federal government accounts
Proven success managing initiatives across departments
Solid technical acumen and communication skills
Located in Edmonton with onsite meeting flexibility Drive impactful outcomes and strengthen public safety initiatives through your leadership at Samdesk.

📌 Strategic Technical Account Manager At Samdesk Edmonton (Canada)
🏢 samdesk
📍 Canada