Dollarama is hiring a full‑time permanent Team Leader at its Toronto, ON location. This role involves leading and supervising store associates, maintaining visual merchandising standards, and ensuring excellent customer service in a high‑volume retail environment.

Responsibilities

Lead and supervise store associates, providing guidance and support

Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments

Ensure excellent customer service standards are met

Conduct manager‑on‑duty tasks: daily breaks, time and attendance

Implement and maintain visual merchandising standards based on company strategy

Address customer complaints and resolve issues promptly

Ensure store safety and cleanliness standards are met

Perform cash management, store opening and closing duties as needed





Participate in the inventory process

Participate in employee training and performance evaluations

Requirements

Minimum 1 year of experience in the retail industry

Minimum 1 year of experience in team management

Open availability required (day, evening, weekend shifts)

Proven ability to organize time and manage priorities

Robust leadership and communication skills

Ability to work in a dynamic, fast‑paced, high‑volume environment

Ambition to progress within the company

Benefits
Weekly pay, paid vacation, Birthday Leave, retirement plan, opportunities for career growth.

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📌 Team Leader (Ontario)
🏢 Dollarama
📍 Ontario