Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

Job Description Summary
Join our team as a Service Writer! In this role, you'll support daily service operations by managing work orders, processing warranty claims, coordinating parts, and providing excellent customer service.

Key Responsibilities

Open, update, and close work orders accurately

Process and track warranty claims

Order, receive, and distribute parts

Maintain inventory accuracy through cycle counts

Enter and manage service calls

Coordinate with technicians and support field service scheduling

Process service invoices and maintain equipment records

Prepare damage reports and related documentation

Respond to customer inquiries and resolve issues

Communicate service updates, bulletins, and customer concerns

Qualifications
Required

High school diploma or equivalent

Strong administrative and organizational skills

Excellent communication and customer service skills

Proficient with computers and data entry

Preferred

Service Writer,



Service Coordinator, or related experience

Experience with work orders, warranty claims, or parts inventory

Equipment rental, construction, automotive, or heavy equipment industry experience

Physical Requirements

Ability to lift up to 25 lbs.

Ability to sit, stand, bend, and walk throughout the day

Occasional exposure to outdoor or shop environments

Keywords
Service Writer, Service Coordinator, Warranty Administrator, Parts Coordinator, Customer Service, Work Orders, Inventory Control, Equipment Maintenance, Service Department.

Base Pay Range
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our advantages and to join our Talent Network.

Benefits

Health, Dental, Vision, Life Insurance

Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days

Leading wages

Tuition Reimbursement

RRSP Matching

Tool and Boot Allowance

Career development and advancement

Employee Assistance Program

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.

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📌 Service Writer (Saskatchewan)
🏢 Sunbelt Rentals
📍 Saskatchewan