Join Fuze Logistics Services in Montreal as a Customer Service Expert and utilize your skills in customer engagement, order management, and problem resolution. You will play a vital role in smooth freight transportation.
In this agile position, you will communicate effectively with customers about service capabilities while accurately managing work order inputs and shipment statuses. Your attention to detail will help resolve service issues and ensure timely coordination with dispatch as required.
Key Responsibilities:
• Provide detailed information on service capabilities
• Enter work order details accurately in the system
• Resolve customer service issues as they arise
• Schedule delivery appointments according to customer needs
• Communicate shipment updates and other pertinent information
Requirements:
• At least 1 year in transport customer service
• Strong attention to detail and geographical knowledge
• Effective communication and organizational skills
• Ability to work independently and under pressure
• Bring energy and a positive attitude to the team
Maximize your customer service potential at Fuze Logistics and help ensure seamless operations in Montreal.
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📌 Fuze Logistics Customer Service Expert (Quebec City)
🏢 Fuze Logistics Services
📍 Quebec City
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