Join Sun Peaks as a Guest Services Lead Hand for the 2026/27 winter season and deliver exceptional service. Combine your robust interpersonal skills with a detail-oriented approach to enhance guest satisfaction.

This prominent role requires effective leadership and excellent communication skills while ensuring daily operations run smoothly. You will lead your team in providing top-notch service, assisting with equipment rentals, and resolving guest inquiries. Your expertise will help create memorable experiences while upholding high service standards.

Key Responsibilities:
• Serve as the communication link between staff and supervisors
• Assist guests via the online chatbot support
• Process and reconcile cash transactions with precision




• Manage multiple tasks efficiently in a busy environment
• Support the maintenance of Nordic rental equipment

Requirements:
• Experience in guest services, preferably in resort settings
• Strong cash-handling expertise and accuracy
• Familiarity with WorkSafe BC standards
• Punctual, respectful, and capable of leading a team
• Previous ski resort experience highly valued

Enhance the guest experience at Sun Peaks by applying your skills in this rewarding winter role.
#J-18808-Ljbffr

📌 Guest Services Lead Hand Winter 2026/27 (British Columbia)
🏢 Sun Peaks Resort
📍 British Columbia