Shape onboarding success with Clio as a Senior Product Designer. Focus on customer activation and journey, ensuring firms fully utilize our legal AI technology. At Clio, we seek an experienced Senior Product Designer for our Product Led Growth team.

You will own the design of the onboarding experience, significantly impacting customer retention in the initial 120 days. Your work will enhance user experiences, ensure customer value, and ultimately support their transition into active Clio users. Key Responsibilities:
Design onboarding and activation paths for current Clio customers
Map the customer journey across all Clio products
Create in-product guidance and engagement tools
Analyze customer data to drive design decisions
Develop internal tools for onboarding specialists and migration teams Requirements:
5+ years in product design, preferably in SaaS
Experience with onboarding and user activation strategies
Proficient in user research and design methods
Robust communication and collaboration skills
Familiarity with contemporary design tools like Figma Support Clio's mission by ensuring users thrive with our legal technology solutions.

📌 Senior Product Designer At Clio Vancouver
🏢 DesignX Community
📍 Vancouver