Lead operational excellence at Royal York Property Management as a Senior Director of Operations. Harness your expertise in collections, customer experience, and vendor management to boost service quality.This pivotal senior leadership position involves overseeing daily operations, managing multiple teams, and promoting high performance in a rapidly growing property management company. You will be responsible for implementing service standards, enhancing accountability, and enforcing compliance across departments, impacting clients, owners, and tenants alike.Key Responsibilities:
Lead managers and operational departments to improve performance
Enhance service standards and operating processes for accountability
Ensure explicit communication with owners,



tenants, and vendors
Strengthen rent collection and financial accountability
Build reporting systems for explicit operational insightsRequirements:
10+ years in operations leadership roles
5+ years in a senior role with multi-team oversight
Solid expertise in customer experience and financial controls
Experience with CRM systems and operational data analysis
Bachelor's degree;

MBA preferredDrive operational efficiency and service excellence as the Director of Operations with Royal York.

📌 Senior Director Of Operations At Royal York Oakville
🏢 Royal York Property Management
📍 Oakville