Take your technical skills to the next level as a Senior Bilingual Deskside Technician in Montreal. Provide exceptional support for desktops, laptops, and enterprise applications in a energetic workplace. This contract-to-permanent role is focused on troubleshooting and resolving complex IT issues for employees.

You will collaborate with various stakeholders, including IT teams and senior leaders, while also nurturing less-experienced technicians. Your expertise will help strengthen support practices and enhance service delivery. Key Responsibilities:
Monitor and manage ServiceNow ticket queues
Act as a senior escalation point for complex IT issues
Support key business applications and IT equipment
Manage incident resolution from intake to follow-up
Collaborate with cross-functional IT teams on deployments Requirements:
Minimum 4 years deskside support experience
Solid Windows, Microsoft 365, and network troubleshooting skills
Experience with ServiceNow or similar ticketing systems
Excellent communication skills in both English and French
Ability to mentor and support other technicians Elevate your career in technical support with this role that fosters collaboration and growth.

📌 Senior Bilingual Technician In Montreal
🏢 Altis Technology
📍 Montreal