TruStone is seeking a Senior Operations Manager for a hybrid role in Mississauga. Lead strategic operations initiatives while fostering an inclusive culture within the national team. In this senior role, you will oversee the effectiveness of Contracting, Recent Business, Customer Service, and Investments.

You will be responsible for driving process improvements, managing resources effectively, and ensuring service levels exceed expectations. Your leadership will play a crucial part in shaping the operational success of TruStone Financial. Key Responsibilities:
Develop capacity planning strategies across national hubs
Identify process improvements and enhance productivity
Mentor and manage performance of the hybrid team
Oversee the operational budget and resource utilization
Establish Key Performance Indicators and prepare reports Requirements:
7–10 years of progressive management experience
10 years in the MGA or insurance industry
University degree or relevant qualified designation preferred
Solid analytical and negotiation skills
Proficient in English for communication across Canada Elevate operational standards and contribute significantly to TruStone's success.

📌 Senior Operations Manager At Trustone Mississauga
🏢 Socket.dev
📍 Mississauga