Description

Senior In office Service Specialist

Responsibilities:
Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail
Delivery of mail and printing projects throughout the customers site
Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery
Download jobs from email or print queue, sizing, reproducing, sorting and finishing
Establishing and maintaining quality controls to ensure work accuracy
Responding to first level phone calls from end users of equipment to determine the problem, explicit paper jams, run test copies and determine status of machines
Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space
Running reports
Keeping logs of downtime, repairs and meter charges of all copiers/printers on site





Qualifications:
High School Diploma or equivalent work experience
Minimum 2 years of experience working in a mail room or copy centre

Skills:
Excellent interpersonal skills with the ability to quickly develop business relationships
Robust self-motivation to drive results
Excellent communication skills both verbal and writtenProficient in Microsoft Office applications.
Ability to lift and carry up to 45 lbs. as required.
Experience using Adobe Acrobat Pro and Kofax software.
Experience in Production color and black and white printer for high-volume commercial printing.
Experience operating large office multifunction printer(MFDs) (print, copy, scan, fax).

Other:
Present a professional image at all times to customers and vendors

📌 Senior On Site Service Specialist Toronto
🏢 Ricoh Americas Holdings
📍 Toronto