Join Premier Equipment as an Operational Service Manager to shape exceptional service standards in Ontario's agricultural sector. Lead a team dedicated to maintaining equipment performance and customer satisfaction. You’ll step into a key leadership position, managing a team of technicians and service advisors who play a crucial role in minimizing downtime for clients across various industries.

In this role, you will leverage your operational expertise to ensure a high-quality customer experience while driving team success and optimizing workflow. Your focus on continuous improvement will set new benchmarks for service delivery. Key Responsibilities:

- Develop and retain skilled technicians and advisors
- Manage customer experiences from inquiry to invoicing




- Establish explicit performance goals and metrics
- Optimize tools, scheduling, and department workflow
- Engage with Parts and Sales for cohesive operations Requirements:
- Experience managing teams in technical settings
- In-depth knowledge of shop management and service metrics
- Strong customer-first mentality under pressure
- Proven decision-making during peak operation times
- Integrity and trustworthiness as core values Lead service operations with Premier Equipment, enhancing both team performance and customer relations.

📌 Operational Service Manager in Ontario (Toronto)
🏢 Premier Equipment
📍 Toronto