N-able is seeking a Customer Success Manager to oversee a designated book of business from its Ottawa Collaboration Hub. You will maintain strategic relationships with partners and internal teams, drive renewals, and expand ARR by identifying upsell opportunities.
The role requires robust collaboration with Sales, Technical Support, and Marketing, and in office presence 3+ days/week. You will leverage dashboards to monitor health and engagement scores, mitigate risks, and turn challenges into
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📌 Saas Customer Success Manager: Growth & Retention Ottawa (Canada)
🏢 N-able
📍 Canada