Drive team success and customer satisfaction as a Customer Experience Supervisor at Montréal Airport. This role emphasizes effective management and superior service delivery.

In this supervisory role, you will lead a team of 10+ Ambassadors at Montréal Airport, focusing on daily operations and service excellence. Your responsibilities include conducting performance evaluations, organizing training, and resolving passenger issues with a positive attitude. You will be a key player in supporting both your team and airport operations to create memorable experiences for travelers.

Key Responsibilities:
• Lead daily operations and team management
• Ensure exceptional service quality standards
• Train and develop Ambassadors continuously




• Address challenges and support operations effectively
• Manage performance evaluations and administrative tasks

Requirements:
• At least 2 years of experience in team leadership
• Fluent in French and English for diverse customer base
• Solid verbal and written communication skills
• Flexible availability for varied shifts
• Demonstrated ability to motivate a team

Elevate customer experience at Montréal Airport with your leadership skills and passion for service.
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📌 Montréal Airport Team Supervisor Position (Quebec City)
🏢 Bedard Resources
📍 Quebec City