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About Compugen
Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Our Culture
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

Position Overview:
We are seeking an experience Service Desk Analyst for an onsite 3 month contract in Calgary, AB.

We are seeking candidates with:

Strong Service Desk and Deskside Support experience

Excellent customer service and communication skills

Experience supporting end users in a skilled corporate environment

Strong troubleshooting skills across hardware, software, and common workplace technologies

Ability to work independently while maintaining a high level of client service

Professional demeanor and strong interpersonal skills

Required Skills





Ticketing Systems

Cloud Computing

Information Technology

ServiceNow

IT Service Management (ITSM)

Office 365

Supporting legal professionals and executive users (desired)

Microsoft 365 administration and troubleshooting

Password resets

Account provisioning

Active Directory

Mobile device support (iPhone and Intune)

ServiceNow ticket management

AV/meeting room support

Following ITIL/ITSM best practices

Knowledge base article maintenance

This is a 3 month contract onsite in Calgary.

Equity Statement
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

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📌 Service Desk Analyst (Alberta)
🏢 Compugen
📍 Alberta