As a Field Service Technician , you will operate in office to perform preventative maintenance, repair equipment, and install replacement parts related to RYKO, MacNeil, Belanger and competitor's vehicle wash equipment and accessories. The Service Technician will also train customers on basic equipment maintenance.

Job Duties:

Perform service work on vehicle wash equipment and accessories including troubleshooting of electrical, electronic, and mechanical problems to ascertain the needed corrective action

Replace, repair, or adjust parts and systems as necessary

In accordance with preventative maintenance contracts, the technician inspects, lubricates, and checks wax and detergent levels as applicable

Run equipment through 'cycles' to ensure the complete system is functioning properly

Advises customers of necessary service work and make recommendations to customers regarding replacement of worn or damaged parts, systems, etc.

Following unit installation, inspects equipment to ensure proper function

Provide information and training to customers regarding proper operation and general maintenance of equipment

Develop and maintain good rapport with customers, constantly striving to provide outstanding service and ensure customer satisfaction

May deliver parts, chemicals, or supplies to customers

Complete work orders, expense reports, and daily/weekly time logs

Maintain up-to-date knowledge of equipment changes or modifications through various resources such as maintenance manuals,



service bulletins & how-to videos in our Learning Management System (LMS), or engineering documents

Maintains proper inventory of parts on service vehicle and in warehouse. Reports level of field inventory as required

Keeps Service and District Manager informed of all significant problems, progress, or barriers to success

Comply with all applicable OHSA, ESA, POST and other provincial regulatory laws, as well as company safety policies

Any other duties as assigned by the Installation/Service Manager

Qualifications:

High school diploma or equivalent

Minimum of 2 years experience as a Service Technician in a related area

Clean driving record with no more than 3 moving violations within the past 5 years; no more than 2 preventable, at-fault accidents within the past 5 years

No impaired driving convictions within the past 10 years and no charges currently pending

Ability to use basic math and writing skills

Must have demonstrable interest and aptitude in mechanical, plumbing, and electrical work through school or hobby interest including using meters and ACDC power supply

Ability to comprehend and interpret equipment, operation, and maintenance manuals and instructions





Ability to successfully work independently or within a team

Forklift experience and/or ability to obtain forklift certification

Committed to customer satisfaction and ability to adapt/respond to different personalities

Ability to multi-task, prioritize, and manage time effectively

Intermediate computer skills, and experience with Microsoft and Google Suite programs

Must possess excellent communication and organizational skills

Must have adequate sight to read installation and other engineering documentsand/or work orders and other field service documents

Ability to work assigned hours plus overtime as needed

Must have local to the GTA Greater Toronto Area

Physical Requirements:

Ability to lift items of light to heavy weight, up to 50 lbs.

Ability to bend intermittently and repeatedly stoop, kneel, reach, twist, perform repetitive motions, using hands to grasp, push, pull, or do fine manipulations, climb ladders, and stand for prolonged periods

Hourly Wage Range: $25-31 based on experience.

This posting is for a vacancy.

NCS uses artificial intelligence (AI) tools to screen, assess, or select applicants during the hiring process.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management retains the right to change job duties and responsibilitiesat any time, based on business needs. National Carwash Solutions is an Equal Opportunity Employer.

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📌 Service Technician (Ontario)
🏢 Ryko Solutions
📍 Ontario