Office Full Time Tillsonburg, ON $45,000 - $55,000 CAD per year
Are you organized, motivated, and ready to dive into a hands‑on sales role that gives you exposure to every part of the business? We’re looking for an Inside Sales Representative to join our Waterwell Division.
This is a full-time, permanent, junior-to-intermediate position that’s perfect for someone who thrives in a fast paced environment and enjoys balancing customer interaction with operational responsibilities like inventory management and shipping/receiving. You’ll work closely with our Technical Sales team and Assistant Manager and play a key role in supporting customers, ensuring orders are processed accurately, inventory is well managed, and shipments move in and out efficiently.

What You’ll Be Doing Support customers by phone, email, and sometimes in person
Process sales and purchase orders accurately in our Visual ERP system
Support inbound/outbound shipping and logistics
Monitor and manage inventory (cycle counts, stock checks, reordering)
Maintain accurate inventory records and investigate discrepancies
Assist at the service counter and with walk‑in customers
Pitch in wherever needed, from the front office to the stockroom to ensure customer satisfaction
Occasionally attend trade shows or support with deliveries (must have a valid driver’s license)

Qualifications You’ve got 1-3 years of experience in sales, customer service, inventory control, or technical support
You’re comfortable using basic tools like ERP systems (Visual), Outlook, and Microsoft 365
You might have worked in manufacturing, drilling, or construction industries
You’re someone who takes pride in accuracy, has excellent attention to detail, organizational, and communication skills
You’re a team player who wants to learn the ropes - not just the sales part, but how it all fits together
You have a customer-first mindset and consistently go the extra mile

We’re Looking for Someone Who’s... Motivated, coachable, and curious
Willing to step outside their comfort zone to learn new tasks




Team‑first attitude and comfortable pitching in where needed
Not afraid to roll up their sleeves
Comfortable balancing multiple priorities in a rapid paced environment

What Success Looks Like Orders are entered correctly and processed efficiently
Inventory is accurate and well maintained
Shipping/receiving runs smoothly and on time
You communicate clearly and professionally with customers and internal teams
You take initiative, pitch in without being asked, and help solve problems as they arise
Customers trust you and want to deal directly with you

What the Onboarding Period Looks Like First 30 Days
Learn our ERP system and how we track orders and inventory
Shadow in the stockroom to become familiar with parts, locations, and inventory flow
Sit in on team meetings and meet the crew
Become familiar with shipping/receiving processes and documentation
Participate in basic health & safety training and orientation
Begin learning Wellmaster product lines and how we serve our customers
30-60 Days
Start entering orders and purchase requests yourself
Handle basic customer interactions
Participate in cycle counts and inventory tasks
Continue product training and shadowing
Support with deliveries and shipping/receiving logistics
Work closely with Technical Sales for coaching and feedback
60-90 Days
Manage your own orders and customer communication independently
Take ownership of inventory coordination and accuracy
Support shipping/receiving workflow with minimal supervision
Shadow the team for customer site visits
Identify opportunities to improve processes and efficiency
Demonstrate reliability across both operational and customer facing tasks
What We Offer Competitive salary (to be finalized)
Profit sharing and RRSP match




Insurance and medical benefits are effective on the first of the month following completion of the orientation period
Annually, you will receive 10 paid Statutory Holidays plus two paid sick/family emergency days
Each year, vacation pay earned is paid prior to your vacation days off or as a lump sum every six months in June and December. The choice is yours
Safety gear reimbursement: Up to $200 every two years for boots or prescription safety glasses
All other Personal Protective Equipment (PPE) is supplied
Team-branded uniforms are supplied upon completion of your orientation term
Significant opportunities for growth within the company
Why Wellmaster? Wellmaster’s success is a story written by our people. From the company’s founding in 1987 to today, innovation and new product development is a collaboration between the shop floor, sales, senior management and family ownership.
Our collaborative culture paired with two profit sharing programs available to all employees means every member of the Wellmaster team have a meaningful opportunity to contribute to the success of the company and share in the success they create.
Over the past five years, the Wellmaster team has entered a period of modernization, renewal, and rapid growth. Process improvements, including analysis of material handling and strategic application of automation, and data driven decision making have increased safety and efficiency. This provides opportunities for new investment in technology, equipment, and training at all levels of the company to further increase production, productivity and innovation.
Accessibility Wellmaster is committed to fostering an inclusive, accessible work environment where all employees and applicants are valued and supported. We are an equal opportunity employer and welcome applications from all qualified individuals.
If you require accommodation during any stage of the recruitment process, please let us know and we will work with you to meet your needs.
This job posting reflects a current, active vacancy.

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📌 Inside Sales Representative - Waterwell Division (Ontario)
🏢 Wellmaster Pipe and Supply
📍 Ontario