Enhance lending quality with Peoples Group as a QA Analyst in a hybrid work setting. Ensure compliance and performance across multiple services in this full-time role. The QA Analyst plays a crucial role in monitoring lending and servicing activities to guarantee accuracy and adherence to internal standards.

Working with teams across Payment & Portfolio Services and Mortgage Services, you will identify errors and improve processes. This position requires a detail-oriented skilled with strong compliance and operational risk assessment skills. Key Responsibilities:
Conduct quality assurance reviews across various servicing functions
Review transactions and documentation for accuracy and compliance
Investigate operational incidents and quality issues




Prepare reports to communicate findings to management
Assess customer interactions for service quality and training needs Requirements:
3+ years in quality assurance or related financial services
Strong understanding of loan servicing and compliance
Excellent analytical and problem-solving skills
Proficiency in Microsoft Office applications
Ability to manage multiple priorities in a rapid-paced environment Drive quality assurance initiatives to ensure excellence in lending operations with Peoples Group.

📌 Qa Analyst For Lending Operations Toronto
🏢 Peoples Trust
📍 Toronto