Drive excellence in client service as the Personal Lines Team Lead at Armour Insurance in Edmonton, Alberta. You'll lead a dedicated team, mentor Account Managers, and optimize workflows effectively. At Armour, a part of BrokerLink, we're looking for a Personal Lines Team Lead to manage a team of Account Managers.

This role includes providing guidance, coaching, and ensuring high-quality client service. Your expertise will support process improvements and enhance team performance through effective feedback and staff development. Key Responsibilities:

- Lead Personal Lines Account Managers effectively
- Coach and mentor team on business issues
- Analyze and improve workflows and procedures
- Monitor service levels and provide feedback
- Assist in staff selection and performance evaluations Requirements:
- Level 2 Alberta Insurance License mandatory
- 5 years’ experience in an Insurance Brokerage
- Leadership experience in performance management
- Familiarity with Applied Systems (Epic)
- Additional insurance licenses are beneficial Utilize your leadership skills and insurance knowledge in a agile team at Armour Insurance in Edmonton.

📌 Personal Lines Team Lead at Armour (Edmonton)
🏢 Force Inspection Services
📍 Edmonton