Elevate your career with Nors as a Shop Technician in Saint-Augustin. Focus on exceptional service delivery while troubleshooting, diagnosing, and repairing equipment efficiently.

As a key member of the service team, you will enhance customer satisfaction through timely service execution and proactive troubleshooting. Essential skills include equipment diagnostics, effective communication with suppliers like Volvo, and maintaining service areas and tools. Your contributions will directly support Nors’ reputation for excellence in the field.

Key Responsibilities:
• Implement customer-focused service philosophy across the department
• Troubleshoot and diagnose machine failures promptly
• Communicate effectively with supplier Tech Line for diagnostics




• Order and track necessary parts for service jobs
• Submit accurate service reports and time cards

Requirements:
• Relevant post-secondary education or experience
• Excellent customer service and communication skills
• Proficient with computer systems and diagnostic tools
• Must possess a valid driver’s license and tools
• Ability to work independently and as part of a team

Leverage your technical skills and customer service expertise to excel at Nors.
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📌 Shop Technician for Nors in Saint-Augustin (Quebec City)
🏢 Nors Group
📍 Quebec City