Embrace your passion for travel with PAL Airlines as a Bilingual Customer Service Representative in Sept-Iles, QC. Elevate customer experiences by assisting and supporting our travelers throughout their journey.

This position requires you to be the charming face of PAL Airlines, helping customers with their bookings and ensuring safety during aircraft movements. You will leverage your fluency in both English and French to provide top-notch service in a quick-paced environment. Participate in developing exciting new customer service initiatives while collaborating with all PAL Airlines departments for an enriching experience.

Key Responsibilities:
• Assist customers with booking and check-in phases
• Ensure safe boarding and deplaning processes




• Provide superior customer service through attentive support
• Work on innovative customer service initiatives
• Manage administrative reporting related to flights

Requirements:
• Minimum of 1 year in customer service
• Bilingual: English and French
• Excellent communication and problem-solving skills
• Capacity to work independently and collaboratively
• Commitment to enhancing the customer experience

Join PAL Airlines and take pride in offering exceptional service, ensuring every traveler feels valued!
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📌 Bilingual Customer Service Representative Role (Quebec City)
🏢 PAL Airlines
📍 Quebec City